Privacy Policy

Owner contact email: [email protected]

This Application collects the following types of Personal Data, either directly or through third parties:

• Email address and display name (provided during account creation)
• Conversation content (messages exchanged with AI characters)
• Usage data (message counts, model usage, subscription tier)
• Payment information (processed by Stripe; we do not store card details)
• Usage Data (IP addresses, browser type, pages visited, timestamps)

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

In addition to the Owner, in some cases, the Data may be accessible to certain types of persons involved with the operation of this Application or external parties (such as third-party technical service providers, hosting providers, IT companies) appointed, if necessary, as Data Processors by the Owner.

Third-Party Services

This Application uses the following third-party services to process data:

• Stripe — payment processing (via Autumn)
• Autumn — subscription and billing management
• Convex — backend database and real-time data
• AI model providers — conversation processing (messages are sent to AI models to generate responses)

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own.

Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.

This Application uses cookies and similar tracking technologies solely for essential functionality such as authentication and session management. We do not use analytics cookies or third-party advertising trackers.

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

Your Rights Under GDPR

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to:

• Withdraw consent at any time where they have previously given consent.
• Object to processing of their Data if processing is carried out on a legal basis other than consent.
• Access their Data and obtain disclosure and a copy of the Data undergoing processing.
• Verify and seek rectification of the accuracy of their Data.
• Restrict the processing of their Data.
• Have their Data deleted or otherwise removed.
• Receive their Data in a structured, commonly used and machine-readable format and have it transferred to another controller.
• Lodge a complaint before their competent data protection authority.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month.

Legal Action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Changes to This Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

• Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
• Usage Data: Information collected automatically through this Application, including IP addresses, browser type, pages visited, and timestamps.
• User: The individual using this Application.
• Data Controller (Owner): The natural or legal person which determines the purposes and means of the processing of Personal Data.
• Data Processor: The natural or legal person which processes Personal Data on behalf of the Controller.
• This Application: The means by which the Personal Data of the User is collected and processed.